Submitted by: Jeetkaur Rihal
Complaint Details:
I am a loyal vodafone customer since years on 8238652407. Recently, ported my number from Prepaid to Postpaid and chose the Red 499 plan. It is the second month using the Postpaid connection. Today morning I received a message that I have used 50% data allowed on my pack which is okay, and then 3 hours later I receive a message that I have used 90 of the data allowed on my pack which is absolute nonsense. I was in the office and was on back back calls and haven’t used my data pack at all. Also, the automatic updation of Apps feature has been disabled on my phone for mobile data, The customer service care number as well as the Live chat representatives are of no use after having interacted with them.
Will definitely change to a different service provider if this issue is not resolved soon..