Submitted by: Rahul Ku Singh
Complaint Details:
My Name is Rahul Kumar Singh and my videocon d2h ID is 170773423. I did recharge of PLATINUM HD (i.e. 650/- monthly) for 3 months by paying 1950 amount on 5th Feb. M TUNES channel is unavailable from 8th Feb. I already follow-up with videocon d2h team via email but got unsatisfactory answer stating as this issue from broadcaster and there is no problem from videocon d2h side. I asked them to justify my paid amount which they have added as part of base package. If they have added in base package then they should provide all base package feature but they are failed into that and i am looking to compensate it in someway.
Kindly help us in getting compensate and stop them to fool people/customer.