Submitted by: manish peshwani
Complaint Details:
This is to bring to your notice that on 17th June, you internet service provider came and rectified the internet, yesterday i.e. 23rd June, onwards against stop working.
On 24th June, Mr. Surendra Yadav, Internet Service Provider called and told me that he will come and rectify the same. Then later on, he called and informed that, he will not visit for the unknown reasons.
After 1 hour, he came along with one of his colleague, and Mr. Surendra teaching him / providing him all the knowledge about tikona internet connection/digicom. I think you should send the executive who has complete knowledge about internet connection. The person came with him is not a technical guy, and you are sending an unauthorized executives at our residence which is of high risk to our life.
I hereby request you to kindly refund an amount of Rs. 1800/- at your earliest, otherwise no further payment will be made till the internet not rectified.
This is the 4 month, the internet is not working at my residence, and no action has been taken from your side till date. This is the height now, I hereby request you to kindly remove your internet connection at the earliest.
Regards,
Manish Peshwani
+91 8452948386