Submitted by: Venkatesh Chakravarthy
Complaint Details:
The dispensing clerks in this Tasmac outlet at the above mentioned shopping arcade at Adayar, Gandhi Nagar, regularly charge Rs.20 above the MRP per bottle. If to avoid that we insist on paying by our credit or debit cards even then they are entering 20Rs above MRP saying they are doing that as per instructions from above. They have also put up a note to that effect. In other words, they want to tell us that either way we have to pay Rs. 20 above the MRP. This is an extralegal procedure that has no validity much as we do not mind paying what is often insisted as 2% above MRP for credit/debit card service charges. The problem here is if we use a card we are charged 20Rs per bottle above MRP plus the 2% charges for using a card for payments.
Kindly stop this sustained looting that never seems to end despite thousands of complaints.