Submitted by: BNnayak
Complaint Details:
We have purchased a Samsung freez from Kohinoor Electronics. Dombivli east.. Dt. 16.6.2016.after purchased water likage from feez and we had lodge number of times complain about it.. Mr Pankaj service person who came and inspect the freez but no proper solution done.. He told us I will report to company for replacement due to technical fault in this freez. But till today no one turn up nor replace the freez. From 16.3.2017 under warranty lodge the complain but not responding..
Today I went personaly to Kohinoor Electronics. Dombivli. And discussed with owner as well as service centre… They have given your number… So called you but switch off your cell phone..
Today at afternoon from Mumbai some one who called my wife mobile and stated that your warranty expired… Sir it is nothing but cheating with the customer.. So do the needful.. And replace our freez coz it is not properly working…