Submitted by: Saiyam Rana
Complaint Details:
Reliance no. 9015754114
On 1st July, I recharged my no.of 60rs, because I want to activate callertune.I called customer care, but due to some reasons they can’t able to activate callertune. After few minutes the msg come that (You have been successfully subscribed to ShotforBiscSub60 service for 29 days.To un-subscribe SMS Unsub 4036 to 155223(Toll Free) And account balance showed a balance 0.Then I again call to customer care and they debited the amount. Next day again i received SMS that (You have been successfully subscribed to ADPAYStrmgWlySubs service for 7 days.To un-subscribe SMS Unsub 3673 to 155223(Toll Free). After that the acc balance is again 0.I could not understand that why such services are activated at your own ?
I already requested I am not interested in any of the vas service.It was such a bad experience with you.
Please debit my account by the amount so charged.
Mobile no.: +919015754114