Submitted by: Sanket Sheth
Complaint Details:
Hi,
On dtd 19/1/17 almost @ 2:00pm my paytm wallet was used by unauthorized person. Just a day back I add 1000 Rs into my wallet and 27 Rs was balance. Thus total 1027 Rs were new balance as on 19/1/17 morning.
Then @ 2pm there was a transaction made of 1027 (exactly the total balance of my wallet) through my wallet which wasn’t done by me.
I want the solution on this and want my wallet refilled with the same amount.
I have already register my complaint through paytm call center & they had told it will be cleared in 48 hrs. It now more than a week but not got any revert.
If this is not reverted and sorted out I will book a complain in police cyber dept and also to the media.
Expecting my wallet refilled in 24 hrs.
Regards,
Advocate Sanket Sheth
7226973050
9898336677