Submitted by: Blessing Mushandu
Complaint Details:
One of the employees at the ISAC office, did not check my documents thoroughly and took time to serve international students. As a result of his fault I had to pay a $30 fine for delaying to apply for the FRRO because of his fault whilst I had paid my tuition fees in full before arriving at Parul university, which was a mandate for one to be eligible to apply for the FRRO.Being an international student and
unfamiliar with these procedures, I feel I have been treated unfairly and I would not consider influencing someone to come and learn at Parul because of the bad treatment I received from that office. I am suffering because of someone’s negligence, because money is hard to get because I am far away from home which is Zimbabwe. Your help will be greatly appreciated.