Submitted by: Ashwin Manoharan
Complaint Details:
Location:
Express Avenue (EA), Chennai
Date: Jul 1, 2017
The billing section was worst and we had to wait for 90 minutes to get the billing completed. Eventually, we just took 35 minutes for us to select dresses worth Rs 8200 and they made us stand for 90 minutes.
The person at the billing section did not know how to bill and for each and every bill, she had to call the service person and ask which comes under discount and which does not.
My suggestion is that the person at the billing sector should be of good knowledge and should know the discount clothes are.
Only One person out of the 5 billing people had knowledge on the computers and billings that has to be made and she was pulled to all counters asking for clarification.
The day started well when I entered pantaloons and ended worst while I had to leave except for the fact that I had a discount of Rs 4000 at the end of the day.
I would never prefer purchases at Pantaloons anymore and would not recommend it to anyone as well