Submitted by: kunal.bharat
Complaint Details:
Dear Sir,
I had booked an Ola Mini (CRN630069523) on 28 March 2017 (10am) from New Ashok Nagar to Lado Sarai, both of which fall within New Delhi. The pincode of New Ashok Nagar being 110096 (a Delhi pincode). The same pincode can be seen on the invoice as well (attached).
At the time of booking the estimated fare was shown as Rs.252/-. However, the Ola mobile app had trouble recognizing the pick-up point as within Delhi since it lies close to the Delhi-Noida border. Post the pickup the app has recognized the pick-up point as within Noida and unjustly charged me Rs.100 State/MCD tax even though no such tax was paid or even had to be paid by my cab driver. The location is evidently in Delhi, it can be seen in the map on the invoice too.
I request and expect a refund of Rs.100/- charged extra as State/MCD tax at the earliest.
Thank you!
Sincerely,
Kunal Bharat