Submitted by: Sourish Barman
Complaint Details:
Previously your team member told me a refund of 14 will be initiated and refund will be as Ola Money. Now you are telling no refund? Moreover why I will not be aware of the breakup of my journey? Because you have charged more that why I need a breakup to verify the details. Please respond at your earliest.
But why it is INR 14 also ? Base fare 35, distance 3km (approx) and time 7 minutes. So 35+(3*6)+(7*1.5)= 63.5 + taxes 6 INR approx its near to INR 70. So why are u charging INR 75 may i know for the ride?
Please resolve my issue as soon as possible.