Submitted by: JanhaviV
Complaint Details:
I recently visited Rajasthan through Make India Journey & the experience was awful. They booked us on low budget hotels & claimed them to be 3star hotels. Their local partners were not informed about our itinerary & there was a deliberate delay caused in our schedule to prevent us reach a spot before it’s closing hours. They made us miss out on the spot stating the reasons like off the route location even though it was promised to us in the itinerary. & were not offered any alternate spot. The key contact person was extremely rude & unprofessional. Our trip to the beautiful royal cities was spoiled due to these terrible tour operators.