Submitted by: Gajanana Polymere
Complaint Details:
I had enquired about the mangalore transport rates from Kolkata . on finalising the rate with niliufer khatoon, e-sugam form was generated and the trucks were sent to my client office.
after the goods were loaded and truck left for mangalore, a personnel named sonu pandey called us to inform that the rate was mistakenly given to us by nilufer. he asked us to pay 5350. on confirming with other transporters, we got a rate of 4500 and hence are willing to pay 4500(bearing a loss of 300) instead of 5350/-.
now, the goods are lying at the customers premises and Leo Global Logistics (sonu pandey) is not allowing my client to unload the goods.
the truck driver also made us speak to his owner, mr. ramchandra reddy and he himself has not received any payment from leo logistics company pvt. ltd.
though we have made a payment of 70000. 35000 by NEFT and 35000 in cash.
ramchandra reddy has confirmed us that the rate given by him is 4400 . we are willing to pay 4500 and not more than that.
kindly make sure that our goods are unloaded as soon as possible to prevent the damage of goods. or else, if any damage in goods, valid action would be taken against Leo Global Logistics Pvt. ltd and we would penalize the company against financial loss and Sonu Pandey for harassing me and my client.
thanks & regards
Aayush Tibrewal
9830012085