Submitted by: Pavan Kumar Jain
Complaint Details:
On the 01 nov today, I called up the call center and told the girl there to send aperson for servicing since the product is under warranty and was last serviced in Jul 2017.
She refused to entertain my request and told me that nobody can be deputed unless there is a defect in the system installed.
I all the time thought that in Noida we have to clean the filter at least once in three months.
I dont understand what is the use of AMC if nobody is going to service the Kent RO unless ther is a defect
The engineer who visited the house today told me that candle should be changed every month. Now Who Is going to Do It.. unless there is a defect in the RO.. CONTRADICTIONS!! EH!!