Submitted by: Jess1ca
Submitted by:
Went to drop of Family members travelling on a flight from LHR to BOM and a rep Rob was so rude, that words fail me. He used offensive language, abusive and racial words too. This is not something which is expected from even other passengers let alone the station representatives. this was extremely upsetting and family members where travelling due to a death back home and this behaviour from Rob was not welcomed at all. He should be removed from service immediately. If he don’t like Indians then don’t work for an Indian airline. go work for Easy jet or something where his behaviour maybe be half accepted. This is not the first time he has been Rude have had a few encounters with his bad behaviour, but took with a pinch of salt, however this time a complaint needs to be made.