Scam or fraud: ICICI Lombard — policy documents(soft/physical) not sent even after 20 days of payment date

Submitted by: Narayana Kandula

Complaint Details:

My policy is expiring on today and I made the renewal of the policy 20 days back and I havent received the document in email/physical till today.

I have been calling multiple times and everytime I am listening different things like,
policy is not visible at our end due to some technical issues and will send you by eod. someone says u have to wait 24-48 hours to get a policy document. then who is responsible if traffic cops stop me by midnight today. who will pay me theamount?

The policy details are as follows:
Policy Number: 3005/W-66468692/00/000
payment date: Nov 17th, 2017

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