Scam or fraud: ICICI Direct — Non verification of our kyc/kra resulting in rejection of mutual fund investments

Submission of request letter for joint holding facility in investment products.2, authorisation letter annexure 1 details of joint holder.3.FATCA/CRS declaration individuals.KYC.Pan photocopy, adhar card photocopy, photocopy of passport for first holder & second holder on 02/03/2017 through icicibank kkp road muktsar branch but no acknowledgement- no action taken