Submitted by: Mahaboob Batcha
Complaint Details:
Consumer Dispute No. SR475729468
Dear Sir,
I am A.Mahaboob Bathca, credit card customer from Madurai. My credit card number is 4375 5145 3461 0000. To my shock and surprise I received a message stating that transaction of EUR 19.99 and USD 54.97 has been made using my card by steamGame.com and WMV.Match.com respectfully.
Sir, I have not undertaken the above transaction and I have not received any OTP for the said transaction and I came to know the said transaction only by message I received. I was also shocked to find, that similar attempt has been made, however you have with held the payments. I request you to take appropriate action against such unauthorized drawls and to secure my account from any such invasion. I also request not to adjust the said drawls toward the credit facilities extended to me as the such drawls are unauthorized and is not attributable to my fault but on account of the compressible security future of a banking service.
Please issue a new card at the earliest.
Thanking you,
Yours sincerely
A.Mahaboob Batcha
Mobile : 08220016559
Ps : I have formally filed a complaint over phone to customer care centre, ICICI Bank on 02.06.2017