Submitted by: Pradeesh Joseph
Complaint Details:
Dear Sir, I had received a call for credit card.I ignored but they kept on calling me providing good offers. I was informed you can pay in installments in duration of 3, 6, 9, 12 mths not to worry. I was tempted and happy.i wasn’t knowing that instalments are only for bulk purchases and was not informed. i used the card.When bill came they asked to pay in full as the purchases was from different stores.i was unable as my salary is too low.In between my daughter was ill and admitted. i called customer care and informed but they asked to pay the money in full.sometimes i try calling customer care but they do not response. somehow, I paid little they started to chrge interest and late payment charges.now the bill is high and they are torturing me to pay the bill. please advise. this is wrong providing incomplete information about the instalments and putting me in trouble. i want the charges and late payment fee to be removed till date. Please help.Thanks.