Submitted by: Soumya Jagan
Complaint Details:
I bought an Activa 125 from Muthoot Honda, Palarivattom, mamangalam on 14/10/2015.
The vehicle details are as follows:
Frame No: ME4JF493JF8048412
Engine No: JF49E81055185
Reg No: KL07CE5975
Model code: ACTIVA 125 STD
Model name: ACTIVA 125
Colour:. Black
Selling dealer: MUTHOOT MOTORS
I chose activa as it is from a reputated company. I am not at all satisfied with the quality of the produt. Before the completion of the first year, my vehicle stopped abruptly on 11/10/2016.I had to take it Honda service center at Nehru stadium, kaloor. They said there was something wrong with the clutch. The repair cost didn’t cost much but the transportation charges cost me around 2500/-.
I always travel at night due to the nature if my job. If this would have happened at strange hours i would have been helpless.
On 23/03/2017 again It stopped abruptly. This time the transportation charges cost me around 2000.
Today (25/03/2017) i got a call fron the service center (Nehru stadium, kaloor)
They said there is a problem with the kick starter and other issues with the brakes and clutch. They had put an estimate of 4500/-
I take great care of my vehicle and still there are frequent repair works. It not a practical thing to pay the charges frequently. I need an immediate action from your side. If not i will have to forward the issue to the consumer court. Hope you will understand the seriousness of this issue
Kindly do the needful at the earliest.
Yours sincerely
Soumya Jagan
Mob: 9995162493