Submitted by: Satyajit Bailung
Complaint Details:
This is for your support please.
I am a customer of your motorcycle purchase on 09-09-2016, Hero Motocorp Xtreme Sports. Bike mileage 8, 600 km till today and third servicing has been already completed in your authorized dealer M/s Borah Brothers, Dibrugarh, Dealer Code 11375.
During third Servicing following jobs has been initiated in your authorized dealer M/s Bina Enterprise, Moran.
-Trap it cover gasket changed,
Again repeat servicing in M/s Borah Brothers, Dibrugarh following job has been initiated:
-Self relay change. Other problems till date.
But after my regular intimation to the Workshop Manager and Supervisor in every servicing the following problems of my bike could not resolved till today.
1. Engine Sound,
2. Visor Sound,
3. Chain sprocket.
4. Pick up problem.
5. Body Sound.
As per information of Workshop Manager the Visor problem can not be able to resolve due to manufacturing defect.
Kindly do the needful as soon as possible so that I can continue with you as your customer. Thank you.
Your Customer,
Satyajit Bailung,
Dibrugarh.