Scam or fraud: Excitel — Excitel not working /complaint against senior duty manager

Submitted by: Leena Kaushik

Complaint Details:
1)internet services (no prolongation )

2) customer service agent are giving false statements daily (mr sachin, mr nizam, , etc etc ) and
not rectifying my problem saying resolving by another six to seven hours .It does get rectified but the other day same problem occurs .

3) daily loss of thousands as i am working from my home since 20 days to 25 days .

4) holding call lines for one hour, for forty five minutes daily to speak to duty manager .

5) asking for grace period as they have all records that internet is not working .

6) i need call back from senior officer /duty manager urgently.

7) they are not giving any complain numbers even

regards
harassed customer
leena kaushik
9810661991/9818898155

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