Submitted by: Debanjan Basak
Complaint Details:
Thank you for the worst after sales service Eureka Forbes. You guys excel at it. It has been 3 weeks since my wife and I have been raising multiple service requests to replace the PCB borad of our Eureka Forbes Aquaflow DX UV Water Purifier, but to no avail. All your technicians and customer facing employees seem to garner an unusual knack to play deaf. I have been coordinating with Mr. Tushar (9654762573) and Mr. Sikka (8882667737) who sound apologetic and do nothing. Last Sunday a Technician arrived with a defective new piece of PCB. There is no drinking water at home. Thanks for quenching our thirst Eureka Forbes.