Submitted by: amitpr
Complaint Details:
I visited the CCD outlet at Hiranandani Meadows (Thane) on 27-March-2017 with my family. The experience was really horrible.
1. Had a free cappucino coupon which was denied by the person at the payment counter by giving weird reason that this coupon is valid in other CCD outlets but not at this outlet.(Validity of coupon is 31-March-2017)
2. After placing the order, an order number table tag was provided which we kept on our table. The person who had to serve the order took off that tag before bringing any order on the table and later was asking other people if that order is theirs. This is an example of total negligence.
3. No ketchup for the sandwiches ordered. We asked for ketchup but he replied we only have mustard sauce.
4. The moment we finished with food and beverages, the same person (who served us) without taking our consent started clearing the dishes. It seemed that he wanted to place a record of clearing the table in shortest time.
Believe me there as no waiting at that time.
Overall Review:
The service provided to us was worse than any road side eatery stall.