Submitted by: RavinaG
Complaint Details:
I have made an order of Rs.3260\- with asthiijivak on 25/12/2016 for pune location, but since same product was delivered at my home town in Nagpur i have to initiate cancellation of my order that was to be delivered at pune. Cancellation was made on 29/12/2016, i was told that courier charge Rs.200\- will be deducted and remaining amount i.e. Rs. 3060\- will be refunded after 15days.
Now its more than 2 months and i have not received my amount. Moreover i have send them so many mails and i am still calling them 50-60 times in a day, still no action has been taken, no refund has been initiated. Staff is so irresponsible that they don’t even receive call or reply to any of my mails.
I think Anu Kapoor should not be an ambassador of such fake company.