Submitted by: Omanapko Padmanabhan
Complaint Details:
I am Prof.Omana. Omana KT38480.I submitted temporary disconnection of my Internet connection from may 7th 2017 both by online and request directly to your changanacherry office.I repeatedly getting bills.I contacted your customer number they said my request is under process.but today also I got message for payment.I only used 7 days in may and paid the full amount of may.I am out of station for about three months.if you doing like this I will not pay for entire months and you have to refund 24 days amount for the month of may.I will be forced to terminate you connection and go back to my bsnl connection. I expect you to rectify my complaint as early as possible otherwise I will not be responsible for payment