Submitted by: PRADEEP KUMAR M.S

Complaint Details:
Good day, I have booked train tickets on IRCTC mobile app on 22.02.2017 & 11.03.2017. On both these occasions my tickets haven’t been booked but my Bank account has been debited for the ticket charges. In this case, I contacted IRCTC Customer care on the very same day, and heard it will be returned to your bank account in 4-5 days. But still i haven’t received both the refunds and even i confirmed with my bank and they also confirmed there is no reversal from IRCTC to your account. In this case I made a repetive calls to Customer care but no one bothers to pick the call. Even i tried via E-mail but no response and even through TWITTER also no solution to the issue.

Details of Transaction:

1. Date-22.02.2017
time-23:11:15
Transaction Reference-6775799485-100000753682680
Transaction Amount-566.50 INR

2. Date-11.03.2017
Time-12:45:46
Transaction Reference-Irctc-Pay TMSBIPGIN
Transaction Amount-709.39 INR

Passenger Name-Pradeep Kumar.M.S
Ct No +91-9677134838
Email ID- pradeepkumarms2015@gmail.com

Submitted by:  Payal kushwah

Complaint Details:
Hello sir,
I have submitted my phone for servicing on 13 Feb.2017 but still they did not give me back.they are not giving me proper information about phone and making me fool by saying one or two days more.I called customer care ane service center both.3 days before they told me that they are replacing my phone but now they did not have any information about phone replacing…please help me to get it back…

Submitted by: chikkam devi soundarya

Complaint Details:
Hai.,

Recently I have been receiving extra charges on my broadband bills with plan 675. the additional amount of Rs.500/- one time charge higher speed for 20GB. What is this one time charge why I’ve to pay this much amount for 20days?Please clear it to me..
please deactivate my account from one time charges plan and refund my extra charges Rs.500/- back.

phone No: 08855-243137

Thank you…

Submitted by:  nimeshdubey@gmail.com

Complaint Details:
Dear Sir,
Our official vehicle BOLERO no UP 32 FM 3298 was send to the workshop UP Motors works unit II Faizabad Road Lucknow on date 7.3.2017. With regarats we have to inform you after passing of 10 days. Your garage has not responded in any manner. Pertaining to raising of the bill or having executed the order as was said in the letter. We would request you to kindly activate diciplanry proceedings against the concerned person

Submitted by:  veeraj kabir

Complaint Details:
Uniconnect Sim cards are a useless connection! I went to Europe and used their european sim as I was  travelling to many places in Europe and didn’t want to keep multiple sims..  Guys, trust me you never want to go in for Uniconnect Sims. There are better options available there. Out of the 20 days  that I was there my connection worked only for 7 and despite so many calls they did nothing about the poor services that they offered at a very expensive price! Very bad and pathetic service.

Submitted by: Budh Rohilla

Complaint Details:
Respected sir/mam
My name Naval Kishor IC No 29680
Six months ago I was Open mother Diary shop
So I have requirement Dfreeze . many times i have told to
your sales head. but no arrangment they do
I request to you please arrangement dfreeze
Thanking you
Name naval kishor
Add shop no 13 b vijay park
Naya Bazar Najafgarh
New delhi 110043

Submitted by: Kamala R

Complaint Details:
This company has the most non-responsive staff I have ever seen. This includes the top management including the director and MD

I and my family had purchased the membership from this company by paying Rs 1, 90, 000 (Rupees One Lakh Ninety Thousand ) by swiping my credit card in the month of August. This includes 6 days/7 nights vacation every year for 12 years in any of Indian or International tourist destination. Tall promises were made including a fully paid free trip of 3 nights/4 days to any destination of our choice for my family of 5 and refund of interest that would be levied on us as we availed credit card EMI

It took almost three months and innumerable follow up from our side to get the interest amount and the official memebrship number from them. We were promised they will send us a proper contract along with the membership number. All we received was an unprofessional document which can hardly be called as agreement.

I had highlighted the gap and sent them a mail after speaking with the director. She promised me over the phone that she will send an acceptance of the same. It is more than 4 months and I have not received the acceptance mail or any call from her despite sending reminders.

When we requested to organize the free trip as promised, they went back on their words and they said they willl give travel only for two but would give accomodation for five. After trying to reason with them we got tired and we accepted to pay the travel for three.

In the month of Feb, we sent a request for the free trip to Udaipur to be organized from 9th to 13th March. They took their sweet time to send us the hotel details. However, no hotel of our choice was provided and even room of our choice in the hotel that they recommeded was refused.

Today is 17th March and we have lost tour vacation time and they are not ready to resolve our issues. They dont have any courtesy to reply and this includes the owner Rajesh Kovil.

We dont want to continue such kind of relationship and want our money refunded ASAP (Rs. 190, 000 + interest for the 6 months)

Expecting a favourable response

Kamala

Submitted by:  Pandiyan a

Complaint Details:
I applied for fresh passport. Payment of fee was made but even after deduction of money from my bank account, the status on website was shown as ‘failed’. The deducted amount will be refunded within seven working days, But the amount cannot be refund my account.

Application Reference Number 17-1002383789
Given Name: PRAKASH
Service Type: FRESH
type of application: NORMAL
Fees: Rs. 1500 (1512 including payment charges)
Payment status: Failed
Payment Date: 28.02.2017

I tried to call 011-41561114 several times but it is always engaged, also dropped e-mail to customercare.00691@sbi.co.in several times but got no response.

Email Id – sivasripandiyan@gmail.com

kindly resolve the issue asap.

Submitted by:  Pandiyan a

Complaint Details:
I applied for fresh passport. Payment of fee was made but even after deduction of money from my bank account, the status on website was shown as ‘failed’. The deducted amount will be refunded within seven working days, But the amount cannot be refund my account.

Application Reference Number 17-1002383789
Given Name: PRAKASH
Service Type: FRESH
type of application: NORMAL
Fees: Rs. 1500 (1512 including payment charges)
Payment status: Failed
Payment Date: 28.02.2017

I tried to call 011-41561114 several times but it is always engaged, also dropped e-mail to customercare.00691@sbi.co.in several times but got no response.

Email Id – sivasripandiyan@gmail.com

kindly resolve the issue asap.

Submitted by: Sumedha Attri

Complaint Details:
Hello,
This is regarding oder number LTS4078.
I never had received it from aramex courrier service I tried calling them and they never picked the phone in their dehradun centre. When I got to know my product is still in transit from like more than 25 days now I called aramex courrier services delhi.
They never bring that product for delievery to my home for which I prepaid and wanted as soon as possible.
They without even inimating me send back to seller.
This is not the first time aramex has disappointed me .
My courier number is 42771559880.
I want my products.
Kindly help.

Sumedha Attri
8126040065