Submitted by: Joyanta Majumder
Complaint Details:
I, Joyanta Majumder, owner of SKODA RAPID (WB40X 9823), having a service from Jia Auto Sales Pvt Ltd, (Address: NH – 6, Kona Express Highway, Truck Terminal, Khejurtala, P.O. Bankra, Howrah., , Howrah, West Bengal 711403) where it was found that they exchange my spare tyre and rim with a faulty size of 175/70R14 instead of actual size of 185/60R15. Thus having the odd size, I am unable to use the spare if required. I have made several complain to the service centre, but instead of managing my problem, they simply show the indifference to attend the complain. This has to be mentioned that the tax invoice are showing they charge Rs. 4761.90 for one 185/60R 15 DP B1 Tubeless Tyre, but gave a tyre of different size (assuming 175/70R 14). This is a fradaulant activity as rendered by the service centre and cause extreme suffering to your valued customer like me.
Please help me to get rid of this cheating activity by the service centre.
Date of entry to the service centre : 21.02.2017
Date of billing : 18.04.2017
JOYANTA MAJUMDER,
1/6 EDISON ROAD, B- ZONE, DURGAPUR 713205
CONTACT NO +91 9434101202