Submitted by: Rema Arora
Complaint Details:
My shipment number is[protected].
The delivery was DELAYED BY 5 DAYS in total.
Even after the package had reached destination city, the package was delayed by 2 days.
I contacted your customer care twice, but all they did was asked me to wait.
The first time I called your customer care, I was told that the issue is raised to concerned team via email.
Then, the next day i called to get update on the issue, and found that the issue was never raised to the concerned team.