Scam or fraud: Reliance Bigtv — reliance big tv fraud company -no service,no refund,fraud employees

My booking id of rbig tv is[protected], I have paid 499 on march 13th 2018 for new connection, but still not get my connection, received text message on my no “dear customer, we appreciate your patience and would like to inform you that installation of your new big tv connection will commence from 15th june 2018.so refund my 499 rs at the earliest.
VIKRANT GARG
#2362, SEC-44-C, CHANDIGARH