Submitted by: bontiborah
Complaint Details:
I have send 3 e-mail and more than 10 calls to customersupport but no reply till no. detail will come to know from the three mails.This is to inform you that, on 12/10/2017 I, Ms Bonti Borah sent a parcel from your Duliajan counter to Manipal, which was delivered on 18/10/2017, which contains dress materials was found damage (rat eaten). When the recipient complain the postman, he simply ask to complain at Manipal DTDC Courier Office. As the recipient is a student and boarding in a ladies hostel, so, she simply lodge the complain over phone only.In reply of the call, they simply say sorry and did not say anything regarding the compensation of the dress materials. Now being the sender of the packet, I would like to draw your attention and needful action from your end, regarding the damerage and compensation which worth Rs. 3000/- (Rupees Three Thousand) only.This I send on 24
10.2017.Because of no response again I drop a remainder mail on 31.10.2017and on 3.11.2017 I send 2 photos of damaged material and scaned copy of the tracking detail. No responce.Now I an calling them repetadly them on [protected]