Submitted by: Dgreen
Complaint Details:
This is to raise a complaint against the customer care executives who were irresponsible with the activation of a postpaid connection we have taken on last Saturday (05/08/2017). They have informed us that connection will be activated on the same day. But still its not activated. In between we have complained against the same case 4-5 times to the same customer care section. When we called they informed that the concerned person will reach for a verification but till now they haven’t sent anyone to our office. As we are running a firm, this is very urgent to get activated soon. we are irritated by the behavior of the customer care executives and it degrade the brand name of Vodafone also. Please do the needful otherwise we will raise another complaint to the higher authority.
Mob No: 9048233786
Firm: Dgreen Interio