Submitted by: zafar_rez
Complaint Details:
I am using BSNL landline broadband service. Today I got a call saying he was a BSNL representative (ph no – 01409331902 on 21/07/2017 at 1:15 pm) and asked me whether I am facing any connectivity issue, to my bad luck I was really facing an issue and conveyed to him. He told me to send a message BVAS at 56677 from my alternate number and my issue will be solved. When I sent him the message he said that I have successfully subscribed for BSNL Hungama services. I was shocked to here this and immediately questioned him why such service is activated when the call was for solving connectivity issue.
Bsnl Hungama has cheated me by giving false information and made me subscribe to a service fraudulently.
I request you to kindly deactivate the service and take strict action against them and request you to reimburse the charges which they will be charging me.
Regards
Shaikh Mohammed Zafar
Landline – 0832-2750798
Mobile – 9823614987