Submitted by: meghna_tewari
Complaint Details:
We booked 2 tickets from Delhi to Kanpur on 24th June 11p.m. through Red Bus PNR no: Xknp1206241700066/SBD, as we were on the way from Chandigarh to Delhi & having limited access of network & being unknown to City Delhi we have taken help of call Center about driver/vehicle number for easy catch, they provided us incorrect number on which we received status of Bus Cancellation, while again calling back to call center got no response for 1 hr & we roam few more bus stations & then finally railway station, at 11:10 p.m. we received call from actual bus driver asking “where are you, we are moving ahead”. Finally after lot of pain we got a premium tatkal reservation in Jammu Tavi at 4:50 a.m. and came back to Kanpur. We not only lost monies but also suffered heavily being Female & kid along entire night. we want the 100% refund on tickets + compensation of huge suffer.