Submitted by: Sumesh Gopinath
Complaint Details:
Respected Sir,
My name is Sumesh G, My Experia USER ID is 3697932, My EMI Card No. 2030 4001 9492 7473. My card is temporary blocked. I request you to please activate my card. There was no due or any such things from my side. I had been to your Trivandrum, Kerala office and they told me that my card is blocked from the head office and they can’t do any thing and they give me the customer care number. I almost tried 20 times with all the options and I was unable to speak/ reach to any customer care officer. This is not a good customer service. You should have informed me the reason for blocking my card and i could have done anything to not to block it. You blocked my card without any prior intimation. I did not receive any prior massage regarding the same. This is the only way to get in touch with you guys i think and thats the reason I am sending this. I request you to do the needful at the earliest and unblock my EMI card. I also would like to change my previously linked bank to my current bank in which i have my salary account
Kindly resolve this issue.
Thanks.
Sumesh G