Submitted by: vigilantme
Complaint Details:
Being disturbed by poor network quality, low speed internet and high data charges i finally decided to port my number to other telecom brand. My postpaid charges were increasing mainfold despite the fact that i hardly had long telephonic conversatioins. The reliance customer care executive called me as soon as i sent the port message and told me about their plans and how they can minimise my charges. I selected a plan and they said it will be activated soon. Despite the new plan being activated they have charged me a whooping rs. 1250/- for 3g data(poorest network ever!!!) for 10-12 days. I mean what the hell is this … Which network charges such amount for 3g data…
Moreover they even barred my number and stopped all outgoing calls fdrom my number without even informing me. What kind of revenge is tghis???????? i am leaving your network because you are not able to provide good connection and no 4g on top of that!!!1 i have been a loyal customer for 6 long years!!! only believing in the brand “reliance” but now the way things have turned out i dont ever wish to continue with reliance!!! real bad u tgake revenge on your customers than improving your own services!!!