Submitted by: debleena
Complaint Details:
Hello Team,
We brought Japan 10 liter water heater on 13.08.2014 .
But on 22/12/2016 it’s stopped working . So we called service center and details is below .
Climate control Enterprise
6, Sagar Dutta lane
Kolkata 700073
pH 033 6050 3000/988388258/9831323353
But without any checking they asked for new heater changing and charged 1500 and 200 for servicing ..
The heater was 3 months warranty but before 3 months we called and they don’t take our docket and asking for more money .
Is this a way to handle your customer ?? Now I think I have to throghing the heater and buy a new one .
Give some authorized dealer number .
The person who was there for servicing
SHAAID 9008193119
Debleena Dutta
9681950748