Submitted by: bhatami
Complaint Details:
I am sold Aquaguard Magna by a sales team after 8-10 months back but I am repeatedly facing problem since flow of water gets blocked. Every 10-15 days, had to lodge a compliant. Engineer comes and cleans it.
Today an engineer said the filter is broken and needs replacement. SInce it is consumable, it can not be replaced under warranty.
When I asked for the reason of breakage, he said if filter gets blocked, because of resulting pressure, it can break
It is clear that since product is not working well and water gets blocked repeatedly, filter broke. When I asked for replacement, I did not get satisfactory response from anyone