Submitted by: Shrinivas Moghe
Complaint Details:
I purchased an Eon car (petrol), in the name of my daughter, in Feb.2015, from Navjivan, Surat. After some time, the car began to give vibrations and noise. During each servicing, it was pointed out to Navjivan, but some how, the problem persisted and gradually increased. Now the condition is that, you feel like driving an old diesel car. I again approached Navjivan, Surat, and their technical person took a test drive, and requested me to leave the car for due check up and repairing. But the problem with the car continued. Navjivan again requested me to leave the car at the service station, for repairing. But this too yielded no results. Then me along with their manager, took a trial on another Eon of 2016 make, which was found to be very smooth. Again he asked me to keep my car for a day, for probable rectification. Evening the car was sent back to me, but the problem in the car has not been solved. It appears that this particular piece(car), has some inherent defect, which looks like beyond any repairs.