Submitted by: compconpl
Complaint Details:
This compliant is with reference to the above consignment. We had booked this consignment from Kolkata on 8th March 2017 to Mizoram University. After trying all the wrong phone numbers of DTDC Mizoram published in your site, finally we goggled and got the correct numbers ( 0389-2306915 and 09612169725). 17th March finally could contact the person from DTDC, on enquiring he said that they have received it but cannot send it to the customer. But when I said that this was booked till the customer Mizoram University, they said they dont send there any more but when I told them that earlier we have used their services for the same customer, when once or twice a week they go there to supply. when I told them this, the person said they no more do this. When I requested that you take some extra and supply, he said will take Rs. 300/- to supply. This is really ridiculuos. Firstly if you dont have service at the customer end you should not have accepted my parcel. and the person representing your company at Mizoram so rude and bossy for what? charging extra also like this…This is unlike DTDC…