Submitted by: sharac2
Complaint Details:
Hello,
I have bought Xolo Black phone(911451001785735) on 24 March 2016 and the phone started giving problem after 2 months. I first visited Service Center, Gwalior on 23 April 2016 as the phone was dead (not switching ON). Since then I visited various service centers (Gwalior and Noida) several times for the same problem but the problem is not resolved yet.
My phone is not working since one week and today when I visited service center and they said it is motherboard problem which is not letting the phone to work. Now they are asking for 9000 rupees for changing the motherboard and say that phone is broken so there will be no warranty.
But this charging or not working problem has not been resolved since 23 april 2016
Thank you,
Gaurav Sharma