Submitted by: Rakesh S Bisht
Complaint Details:
Sir
i have purchased new Samsung A5 (2016) model in july 2016.
IMEI NO 358005/07/181397/3 / 358006/07/181397/1
SR NO RZ8H70WGQ4H
The above mobile is not working properly since purchase of it in july 2016, as it gets heat up up to very big temprature and gives i can feel like a hot item kept in my pocket, some times suddenly gets switched off and then for getting it switched on i have to go to samsung showroom at chakrata road dehradun from where i have purchased it. this has happend 4 times till now.
Battery backup is poorest.
i have requested for change of the hand set but every time they say it will work fine now, but it is creating problem for me every time.
This mobile i have purchased even i was not having this much amount and same was purchased through Bajaj finance..
i request you to kindly, change my mobile set.