Scam or fraud: Domino’s Pizza — Not received the refund even after 10-12 days

Submitted by:  Prasadjs86

Complaint Details:
I have placed an order on 18th Jan 2017 through your site for pizza to collect it from restaurant. When I reached at shop, person at counter ask me to pay for pizza even though I have paid the entire amount through netbanking through Kotak Bank. (attaching screenshot for reference). Person at counter asked me you will get refund in next 7 business days.
When I tried to contact your customer care, they ask me you will get it refund in 7 days. till now I have not received any refund.

Concern Ref : 2282528

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